Get help with your account, household sharing, pet care logs, photos, notifications, or billing questions.
Email us from the address on your PawLog account and include the household name or dog name if relevant.
You can delete your account inside PawLog from Settings, or review the public deletion instructions.
For privacy or data-rights requests, email our privacy contact or review the Privacy Policy.
Email support@pawlog.pet from the address on your PawLog account, and include your household name or dog name if it helps us find your account.
In the app, open Settings, then Family & sharing, and share your invite link. Anyone who opens it can join your household and sees the same activity feed in real time. Family sharing is always free, on every plan.
You can delete your account from Settings inside PawLog, or follow the public instructions at www.pawlog.pet/account/delete. Your account is permanently deleted 30 days after your request, or within minutes if you choose Delete now. Sign in before the date to restore it.
Cancel anytime: on the web through the billing portal in Settings, or on iOS and Android through your App Store or Google Play subscriptions. There are no cancellation fees, and you keep the free plan.
Yes. Family sharing is always free and is never paywalled. Only optional Plus features like charts, health records, and export require a subscription.